Claude Fortin – Developing the interactive potential of digital public screens

15-20 Minute Paper

Claude Fortin
Simon Fraser University

Biography
A native of Québec, Claude Fortin is currently pursuing doctoral studies at Simon Fraser University’s School of Interactive Arts and Technology. Professionally affiliated to the GRAND multidisciplinary research network in her capacity of Highly Qualified Personnel (HQP), she is a graduate researcher working under Dr. Kate Hennessy’s supervision in the Making Culture Lab.

Abstract

Digital displays are becoming ubiquitous in public space, but their potential for interactivity is not being exploited as they are mostly used in a one-way flow mode of information delivery.  Using a methodology that combines ethnography with applied design, my research aims to study, design and deploy interactive digital displays to explore how urban screens could support a participatory model that enables a two-way flow of information exchange.

The principal objective of research is to study and develop the political, social, cultural and creative potentials of urban screens by exploring how this new media platform can be appropriated by communities to serve the public good in civil society. Broadly speaking, my empirical research examines how people use social media as well as information & communication technologies (ICTs) to actively engage in forming, developing and fostering a sense of place, identity and community, a process that lies at the root of democracy. It is my hope that facilitating such innovative and open communication practices will help promote responsible citizenship, social justice and equity by transforming a broadcast system into a public conversation.